Welcome to WAIHUI FURNITURE CO.,LTD
Contact us
Contact number:+86 13711033119

How can I trust your company? 

Our company base in Guangzhou, China, has more than 10 years of history, we are committed to long-term cooperation with customers, to achieve good faith management, quality assurance, win-win cooperation, there are many construction companies long-term cooperation, if you can welcome customers to visit and guide.thanks


When will the mall orders ship? How long will it take to receive the product?

Under normal circumstances, your order will be issued within 48 hours (after you comfirmed the invoice). After shipping, you can check the shipping status in our company. Because the furniture belongs to large items, some logistics companies can not provide express number,Because the courier company may not be able to update the information in real time, there may be a delay in the shipment you see.

  

What should I do if I find that products are missed or wrongly sent?

Please prepare the relevant pictures (photographs) that are missed or wrongly sent, and then verify through online customer service, we need to confirm with the factory ,If it is due to missing delivery, we will reissue the goods, and the logistics cost is still borne by the customer. Because the logistics time is too long and the journey is too long, if the goods are damaged after receiving, please contact us at the first time. Our company will negotiate with the customer to solve the problem. Normally, one person is responsible for half the cost, and the customer is responsible for the logistics freight, Therefore, it is suggested that customers pick up the goods in the factory or cooperate with the freight company that you know it.